Privacy
Policy

1. Introduction

Welcome to Astradata.ai (“Company,” “we,” “our,” or “us”). We are a data, analytics, and artificial intelligence company committed to protecting the privacy of our users, clients, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at astradata.ai (the “Site”) or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect information about you in several ways:

a) Information You Provide Directly

• Contact Information: Name, email address, phone number, and company name when you fill out contact forms, request a demo, or subscribe to communications.
• Account Information: Username, password, and profile details if you create an account.
• Communications: Messages, feedback, or inquiries you send us.

b) Information Collected Automatically

When you visit our Site, we may automatically collect:

• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience. See Section 7 for more details.
  
  

c) Information from Third Parties

We may receive information about you from analytics providers, advertising partners, or publicly available sources in connection with our services.

3. How We Use Your Information

We use the information we collect to:

• Provide and Improve Services: Operate, maintain, and enhance our website and AI/analytics products.
• Communicate With You: Respond to inquiries, send product updates, newsletters, or marketing communications (where you have opted in).
• Process Transactions: Manage accounts, billing, and contractual obligations.
• Analytics & Research: Understand how our Site and services are used to improve performance and user experience.
• Security & Compliance: Detect, prevent, and address fraud, security incidents, or technical issues, and comply with applicable laws.
• AI Model Development: We may use aggregated and anonymized data to train, evaluate, or improve our AI and analytics models. We will not use your personal data for model training without your explicit consent.
  
  

4. Legal Bases for Processing (GDPR / EEA Users)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contractual Necessity: To perform a contract with you or take pre-contractual steps at your request.
• Legitimate Interests: To operate and improve our business, provided those interests are not overridden by your rights.
• Consent: Where you have given clear consent for a specific purpose (e.g., marketing emails).
• Legal Obligation: Where we are required to comply with applicable laws.
  
  

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and services (e.g., hosting, analytics, payment processing, CRM), subject to confidentiality agreements.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: When required by law, regulation, court order, or to protect the rights and safety of Astradata.ai, our users, or the public.
• With Your Consent: When you have explicitly authorized us to share your information.
  
  

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use the following types of cookies:

Type  →  Purpose
Essential Cookies: Required for the Site to function properly
Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements (where applicable)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect Site functionality. We honor “Do Not Track” browser signals where technically feasible.

8. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and protect your account credentials.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (“right to be forgotten”).
• Portability: Receive your data in a structured, machine-readable format.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.
• California Residents (CCPA/CPRA): You have the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at info@astradata.ai. We will respond within 30 days (or as required by applicable law).

10. International Data Transfers

Astradata.ai is based in the United States. If you access our Site from outside the US, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take steps to ensure such transfers comply with applicable data protection laws, including Standard Contractual Clauses where required.

11. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at info@astradata.ai and we will promptly delete it.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by updating the “Last Updated” date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Astradata.ai Privacy & Data Team info@astradata.ai astradata.ai